Returns and Exchanges
You can exchange/return an order by letting us know via a call (9 a.m. to 6 p.m please) or drop us a text on Whatsapp on +91-9026704813. If for some reason we are unable to pick up your calls, feel free to drop us your query on WhatsApp with your order id and your concern. We will get back to you as soon as possible.
* We accept returns and exchanges within 15 days of the order. Please ensure while returning the product the packaging is intact the way it was delivered.
For exchanges or returns for more than 1 products, We will arrange a free pick-up from your doorstep within 2-3 days of your request.
For exchange or return of a one product, you would have to self-ship your products to us at : Shri Krishna Synthetics, A-2, Preet vihar colony, Nauchandi Ground, Meerut, 250002.
Full refunds will be provided in case of returns in your BT Wallet as a form of store credit which you can use at the time of your next purchase.
There are certain areas where we cannot provide a pick-up service. However, you can self-ship your product through any courier service, preferably Speed Post.
Please note : Shipment charges of upto Rs. 50 will be credited in your BT wallet.
The refund for the returns and the courier charges incurred for shipping the products back to us will be credited in your BT wallet.
In case you have any questions, feel free to drop us a text on WhatsApp with your query at +91-9026704813